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Metre22_May2017 Blog

Putting the "Service" Back into Shared Services

Is your organization operating as effectively as possible to deliver for customers and create value for shareholders? Many of the enterprise clients we work with are structured in a matrix with certain functions organized centrally and chartered to support the business units that are providing products or services to customers. In most matrix...

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What Theo and the Cubs Can Teach Us About Corporate Culture

Watching the now World Champion Chicago Cubs make their run last fall was as exciting a time in sports as I can remember.  I've attended some thrilling games at Wrigley over the years, but nothing compared to the experience of getting to attend Game 5 of the World Series on a crisp Sunday evening at the end of October. A few days later in...

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In a Merger, Employees Don’t Fear Change. They Hate the Uncertainty.

We’d all like to be poised, confident, and self-assured. Too bad life gets in the way. Cancelled flights, unexpected traffic jams, weather emergencies, unwelcome health news, mergers and acquisitions… all situations that create uncertainty.

Some will say that people’s emotions run high in a situation like a corporate merger because of an innate...
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